VerifiedOTE support
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Find an answer, report a problem, or ask us to review your account.
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For VerifiedOTE11 answers
How do I sign in or recover my account?
Open the VerifiedOTE sign-in page and use the email associated with your account. Follow the recovery or verification steps shown there. Recovery codes belong only in the sign-in flow; never send support a password or verification code.
I already paid but cannot access the application. What should I do?
Please do not purchase again while the issue is being reviewed. Sign in with the account associated with your membership, then submit a private support request if access is still missing. A payment reference helps locate records; access requires verification of account identity, the exact product, current payment standing and purchased terms. A receipt alone does not authorize access.
Does an older purchase or cohort include this application?
Coverage depends on the exact product and terms you purchased. An older purchase, community membership or cohort is not automatically proof of VerifiedOTE access. Submit a private support request so the applicable product, benefit period and current records can be checked. Keep private receipts and payment details out of public posts.
Where can I check the current membership options?
Use the VerifiedOTE membership page for the options currently shown by the application. If you already purchased and need payment or access help, submit a private support request before buying again. Never include full card, bank, password or recovery-code details.
Where is the job board, and how do I report unexpected results?
Open the VerifiedOTE job board. For unexpected results, describe the search and filters you used and what you expected to see in a private support request. Reporting a result does not mean a defect has been confirmed or fixed.
Where can I find my saved jobs?
Open Saved jobs while signed in to your membership account. If an item is missing, describe its title or public listing link in a private support request. Do not include private account or payment details in a public report.
Where do I manage saved searches and email preferences?
Use Saved searches to manage your searches and account email preferences. These settings are saved to your account; automated saved-search delivery is not enabled yet. If a preference does not save, report the steps privately so it can be reviewed.
How do I report an outdated, duplicate or incorrect job?
Include the public listing link or title and explain which detail appears outdated, duplicated or incorrect. The report will be reviewed; submitting it does not mean the listing has already been corrected or removed.
An application link is unavailable. What should I report?
Share the public job link and describe what happened when you opened the application link. Do not send login details for another site. Support can review the report; availability on an external employer or application site is not guaranteed.
What information helps with an error, blank page or display issue?
Describe the affected page, your browser/device, the steps you took, and the expected versus actual result. Remove passwords, recovery codes, payment details and other personal information. An incoming report is a request for review; unresolved issues are not described as fixed.
What if my question does not fit these topics?
Submit a private request for VerifiedOTE and choose Something else. A reviewer will check your request before responding. No payment, coverage or account fact is assumed from the message alone.
Tell us what happened
This request goes to VerifiedOTE support. Your message and account details stay private.
This page doesn’t collect Discord messages or start an email conversation. Save a private request above so support can review it.